Syllabus

Unit 1 Introduction

• The UK legal system and workplace law
• Statute law
• Common law
• European law
• Institutions associated with workplace law

Unit 2 Employing People and the Law

• Recruiting staff and the law
  • The recruitment and selection process
    • Understanding the vacancy
    • Advertising
    • Application forms
    • Short listing
    • Interviews
    • Selection tests
    • Making a decision
    • References
    • Record keeping
    • Data protection
• Retaining employees and the law
  • Employment status
  • An employment contract
  • Legislation relating to the employment of staff
    • Working hours
    • Family
    • Pay rights
    • The Equality Act
    • The Rehabilitation of Offenders Act
    • Fixed Term Employment (prevention of less favourable treatment) Regulations 2002
    • Part time workers
    • Discrimination over membership and non-membership of unions
    • Data protection rights
    • Whistle blowing
    • Monitoring and surveillance of employees
• Parting with employees and the law
  • The statutory dismissal and disciplinary procedure
  • Disciplinary Procedures
  • Dismissal
  • When to take disciplinary and dismissal actions
  • Redundancy
  • Business transfers
  • Standard Grievance procedure
  • Collective rights
  • Employee representation

Unit 3 Customer Relationships and the Law

•  Creating a legally valid customer contract
  • Terms and conditions
  • Unfair terms in Customer Contracts Regulations 1999
  • Potential problems with goods and services
  • Rectifying a problem
  • Making a complaint
• Creating a valid Business to Business Contract
  • Unfair Contract Terms Act 1977
• Distance Selling Regulations
• The Doorstep Selling Regulations
• E-Commerce Regulations 2002
• The Consumer Protections from Unfair Trading Regulations 2008
• The Business Protection from Misleading Marketing Regulations 2008
• Guarantees and warrantees
• Product Liability
  • Consumer Protection Act 1987
  • Negligence
  • The General Product Safety Regulations 2005
• Claiming in the small claims court

Unit 4 Health and Safety and the Law

• Legal Framework
• Health and Safety at Work Act 1974
• Management of Health and Safety at Work Regulations 1999
• Workplace (Health, Safety and Welfare) Regulations 1992
• The Smoke-free Premises and Enforcement Regulations 2006
• Health and Safety (Display Screen Equipment) Regulations 1992
• Personal Protective Equipment at Work Regulations 1992
• Provision and Use of Work Equipment Regulations 1998
• Manual Handling Operations Regulations 1992
• Health and Safety (First Aid) Regulations 1981
• The Health and Safety Information for Employees Regulations 1989
• Employers’ Liability (Compulsory Insurance) Act 1969
• Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR)
• Noise at Work Regulations 1989
• Electricity at Work Regulations 1989
• Control of Substances Hazardous to Health Regulations 2002 (COSHH)
• Enforcement of health and safety regulations