Syllabus

Introduction

Objectives

Strategies and plans

Strategic disturbance

The military model

Planning tools

Gantt charts

Critical path analysis (CPA)

Programme evaluation and review techniques (PERT)

Effectiveness and efficiency measures

Organisational sources

Job sources

Individual sources

Organisational analysis techniques

Internal analysis

External analysis

SWOT and PESTLE

Method study

Purpose

Place

Sequence

Person

Means

Process Charts

The two-handed process chart

Flow process chart

Flow diagram

Multi-purpose chart

Summary

Tutor-marked Question Paper