Syllabus

Introduction

Objectives

Section 1: Control and the Art of Management

The background

Control and administration

Importance of context for management and control

The USA

Section 2: Scientific Management

Frederick Taylor

Gilbreths and Gantt

Taylorism

Scientific management today

Section 3: Principles of Administration

Henri Fayol

Fayol's 14 principles of management

Section 4: Human Relations

Elton Mayo

The Hawthorne experiments

Mayo and anomie

Human relations - implications and relevance today

Summary

Tutor-marked Question Paper