Syllabus

Unit 1: Effective Planning

Contents:

Why planning is important

Management styles

The features of effective plans

The planning cycle

The control loop

Unit 2: Types of plan

Contents:

Strategic plans

Operational plans

Budgets

Project plans

Unit 3: Ideas into action

Contents:

Keeping the organisation on course

Policies

Planning in large organisations

Planning in small businesses

Planning in the public sector

Unit 4: Planning for change

Contents:

The pressure for change

External influences

Internal influences

Analysing strengths and opportunities

Building a risk window

Unit 5: What decision making involves

Contents:

The importance of decision making

Types of decision

Styles of decision making

Key steps in decision making

Unit 6: Obtaining information for decisions

Contents:

The need for high quality information

Types of information

Sources of information

Information flow and organisational structure

Unit 7: Creative approaches

Contents:

The need for creativity

The creative organisation

Encouraging creativity

Techniques for creative decision making

Unit 8: Choosing between options

Contents:

Evaluating options

Choice and the individual

The choice process

Unit 9: Identifying contengencies

Contents:

Why is contingency planning important?

Approaches to contingency planning

Recognising contingencies

Unit 10: Coping with risk

Contents:

Risk analysis

Decision modelling

Dealing with contingencies

Resources

The pioneers who put people first

Fisons picks up the gauntlet