Qualification: HABC Certificate in Contact Centre Operations (RQF) Level 3On successful completion of our ISMM Level 3 Certificate in Contact Centre Operations (RQF) course you will receive a qualification listed on the RQF at level 3 (Qualification Reference Number: (600/8857/6). This course has also been assigned 16 credits.
Requirements for Entry
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Please note: You must be at least 16 years of age to join this course.