Syllabus

Unit 1 - Getting started

Unit 2 - Email basics

Unit 3 - Email management

Unit 4 - Contacts

Unit 5 - Tasks

Unit 6 - Appointments and events

Unit 7 - Meeting requests and responses

Unit 8 - Customising Outlook

Unit 9 - Customising messages

Unit 10 - Mailbox organisation and management

Unit 11 - Organising items

Unit 12 - Notes and journals

Unit 13 - Collaboration

 

Assessment

To earn the MOS certification you must sit a separate examination (Outlook 2013 77-423). The exam is in a multiple choice/multiple answer format. It must be sat at a registered Certiport testing centre. You can locate testing centres and schedule exam appointments via Prodigy UK (www.prodigyuk.co.uk), where you can also buy exam vouchers for £65.00.

Please note that you may be charged by the exam centre an additional proctoring fee of approximately £20 for sitting the exam.